People is the stuff changes are made of.  When a company intends to implement a new method, a new organization or a new software, people are always involved and they could be the differentiator between success and failure.

Social sciences stand that simple rules can produce complex results. This way, hygienic rules, such as simple operational procedures, could reinforce the implementation of tools, in a framework of cross-functional processes, with complete, correct, on-time and appropriated data. Simple rules will blossom only with discipline, into an environment where daily work will be done right from the beginning.

So, successful business solutions has to include these cultural edge.